Scheduling Coordinator (Jackson, MS)

Job Summary

Ennoble Care is seeking a diligent and organized Scheduling Coordinator to join our team in the Jackson, MS office. This full-time, in-person role will involve managing and coordinating schedules efficiently to support our growing operations in the House Calls department. The successful candidate will play a crucial role in ensuring smooth scheduling processes and enhancing team productivity.

Responsibilities

• Schedule patient appointments in adherence to Provider availability/area
• Prioritize urgent appointment tasks and schedule them accordingly
• Affirm that all messages are completed and distributed appropriately
• Reschedule patient appointments as needed
• Review and update patient insurance information
• Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service
• Display excellent communication skills
• Reach out to referring sources for patients expressing difficulty with scheduling
• Update account information at the point of scheduling
• Maintain provider daily appointment quota
• New patients scheduled within 3-5 business days
• Insurance preauthorization
• Place calls to the patients for the providers when needed
• Handle voicemails daily and ensure all inquiries are handled properly
• Correctly notate patient charts to maintain up to date accuracy

Qualifications

• High School Diploma / GED required; Associate or Bachelor's Degree preferred
• Administrative healthcare experience preferred
• Attention to detail
• Maintain a calm and pleasant demeanor with patients and staff
• Effective communication across various mediums of communication with staff and patients
• Strong written skills
• Capable of managing high volumes of phone calls

Benefits

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity
• Paid Time Off
• Paid Office Holidays

Pay

Not specified

Schedule

Full-time