Scheduling Coordinator – Industrial Electrical | Salt Lake City

What You’ll Do

• Schedule and dispatch generator technicians, field engineers, and motor shop personnel.
• Serve as the main communication point between customers, technicians, managers, and sales.
• Review work orders, parts needs, and technical details to assign the right technician to every job.
• Track jobs from start to finish—PMRs, billing steps, warranty needs, and follow-up.
• Manage after-hours emergency call routing and technician schedules.
• Support inside sales by following up on quotes and jobs awaiting parts.
• Communicate with accounting regarding customers on credit hold.
• Partner with vendors on warranty/start-up documentation.

What Makes You a Strong Fit

• 2+ years of experience routing or dispatching service technicians (industrial, mechanical, HVAC, electrical, plumbing, diesel, etc.)
• Strong customer service skills—confident, clear, and calm under pressure.
• Comfort working with mechanical/electrical terminology and diagrams.
• Able to quickly absorb technical information and relay it effectively.
• Previous experience working with engines, mechanical devices, or industrial equipment is a plus.
• Strong problem-solving abilities—especially when priorities change quickly.
• Able to understand OEM vs. aftermarket parts.

Why You’ll Love Working Here

• Highly respected, long-standing industrial company (46+ years).
• Fast-paced environment where your work directly impacts technicians and customers.
• Supportive, knowledgeable service teams and managers.
• Opportunities to grow your skills in scheduling, operations, and industrial service coordination.
• Every day is different—you won’t be bored.

Physical Requirements

• Walk, stand, and use hands/arms during regular tasks.
• Occasionally lift/move up to 25 lbs.
• Ability to perform visual tasks requiring focus.

Job Features

• Job Category: Dispatch