Scheduling Coordinator II

About the role

The Scheduling Coordinator II is responsible for coordinating overall service area schedules and activities. Serves as a patient liaison for scheduling of services. Reports to the Practice Manager/Supervisor.

Responsibilities

• Serves as a patient liaison for scheduling of services.
• Responsible for accurate data collection, documentation, and data retrieval.
• Provides clerical, secretarial and project management functions for the service area.
• Interfaces and communicates with multiple departments.
• Performs billing procedures including verifying patient insurance, following up on referrals, checking authorizations, collecting co-payments, and verifying guarantor and proper collection steps.
• Performs other duties as assigned.

Requirements

• High school graduate or GED.
• Ability to relate well with the public.
• Ability to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation.
• Ability to coordinate multiple schedules based on individual preferences and guidelines.
• Ability to utilize scheduling software and maintain updated schedules.
• Ability to sort and file materials correctly by alphabetical or numeric systems.
• Computer skills required and knowledge of medical terminology preferred.

Licenses and/or Certifications: None required.

Working Conditions

Normal office environment with little exposure to excessive noise, dust, temperature and the like.

Schedule

M-F 8a to 4:30p