Scheduling Coordinator

About the role

We are a state-of-the-art orthodontic practice that prides itself on clinical excellence while providing an exceptional patient experience. Our team is comprised of individuals who are self-starters, empathetic, energetic, and truly understand how to “wow” a patient. We build strong relationships with our patients, our communities, and each other – one smile at a time.

Responsibilities

• Scheduling Coordinators plays a vital role in ensuring each patient receives excellent treatment!
• Welcome patients as they enter the practice
• Answer phones and greet patients
• Schedule appointments for both new and current patients and answer any questions they may have about upcoming appointments
• Assist in opening and closing the practice everyday with other team members
• Take payments and assist in verifying insurance, if needed
• Serve as the "face" and the "voice" of the practice

Requirements

• High School Diploma or GED
• Strong organizational skills
• Flexible schedule

Qualifications

• 1-2 years front office experience, dental preferred

Skills

• Communicates effectively and respectfully to patients, doctor and team
• Strong organizational skills and ability to multitask
• Demonstrate reliability and responsiveness to patients and team
• General knowledge and understanding of front office and administrative duties
• Strong interpersonal skills and customer service mindset
• Flexible, committed, improvement‑focused, team‑focused, fun, curious, relationship‑focused, good listener, self‑starter, eager to learn new skills

Benefits

• Competitive benefits package including PTO, health/vision/dental insurance, and company‑paid STD/LTD
• Robust 401k plan with company match up to 4%