Scheduling Coordinator

Smartly Technologies is adding a Scheduling Coordinator to its team supporting managed IT, cybersecurity, cloud services, software and web delivery, technical support, systems, data, projects, and customer service. This full-time, fully remote role is open to candidates based in Tennessee.

Responsibilities

• Coordinate appointments, service windows, interviews, traveler calls, or internal schedules that support managed IT, cybersecurity, cloud services, software and web delivery, technical support, systems, data, projects, and customer service.
• Confirm availability, time zones, required participants, and meeting or appointment details before booking.
• Send confirmations, reminders, reschedule notices, and follow-up messages promptly across managed IT and technical delivery.
• Resolve routine calendar conflicts and escalate priority conflicts that require manager approval.
• Maintain accurate scheduling notes, contact details, cancellations, and attendance status.
• Track open scheduling requests and follow up until each request is completed or reassigned.

Requirements

• Strong organization, calendar management, written communication, and attention to detail.
• Comfort using shared calendars, scheduling tools, email, spreadsheets, and video-meeting platforms.
• Ability to manage changing schedules and multiple time zones accurately.
• Professional communication with customers, candidates, vendors, or internal teams.
• Reliable follow-through and the ability to prioritize time-sensitive requests.
• A pre-employment background check is required.

Pay

$51,500 - $59,000 per year