Scheduling Coordinator

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Remove boilerplate, EEO, etc. Keep substantive info. We need to parse the job description. Content: POSITION SUMMARY STATEMENT: To create schedules and other reports needed to staff the hospital on a 24-hour basis. Coordinates the staffing and information needs of the hospital while striving for enhanced staff satisfaction. Minimum Qualifications Education, Experience or Equivalent Combination: NA Licensure/ Registration/ Certification: NA Knowledge, Skills, and Abilities: PC and data entry skills. Ability to work independently and prioritize/manage a multitude of projects. This position requires familiarity and compliance with matters of law, regulations and internal policies affecting the employment relationship, (including but not limited to HIPPA, FMLA, ADA, discrimination and harassment laws). PC, Microsoft Word and Excel, pagers, multiple phone lines, staffing and scheduling system, epaging, the Learning Point. Preferred Qualifications Education, Experience or Equivalent Combination: Background in staffing/scheduling and/or customer service experience preferred. Licensure/ Registration/ Certification: NA Knowledge, Skills, and Abilities: Mathematical ability, problem solving skills, excellent communication and customer service skills, and organization desired. Essential Duties (35%) - Maintain Scheduling Software Data Bank: Enter and update employee information. Adjust posted schedules as changes occur. Maintain scheduling software. (30%) – Create Reports: Produce daily staffing rosters. Keep holiday logs updated. Work with nurse managers to create four week schedules that balance the needs of the floor and the staff. Provide additional reports to nurse managers and supervisors as needed. (20%) - Provide Customer Service: Answer general and specific questions, regarding reports, schedules and procedure, posed by staff and nurse managers. Be accessible by phone and in person: check mail boxes daily; respond in a timely manner. (15%) – Contribute to Department Operation: Back-up support for the staffer. Cover other SSCs and staffers as needed. Be proactive meeting staffing needs: doing daily, weekly and monthly look-aheads; calling/paging as needed. Improve department process. Other job related responsibilities as assigned by cluster or supervisor: Job description rankings/percentages are intended to reflect normal averages over an extended period of time, and are subject to daily variances. Quality and efficiency standards should at no time be compromised to meet the average expectations expressed above. Job descriptions are subject to change to accommodate organization or department needs. Organizational Expectations Values All Colleagues Are Expected To Live Our Values Excellence: We strive for the best results and always look for ways to improve. Compassion: We care and show empathy and respect for each person. Partnership: We are strongest when we work together and with those we serve. Integrity: We are open and honest, and we keep our commitments Additional Expectations Complies with safety instructions, observe safe work practices, provides input on safety issues, and promotes a safe work environment. Maintains regular and timely attendance. Protects confidentiality. Demonstrates participation in and support of the organization's Corporate Integrity Program by participating in compliance-related education and training and complying with the organization's policies and procedures. Timely completion of all mandatory education and organizational requirements (i.e., licensure/certification, Employee Health and Wellness requirements, annual training, etc.) About Us At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change. Benefits Designed To Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well-being of our patients, members, and communities. We need to remove EEO, etc. We need to produce sections: About the role (maybe from Position Summary Statement), Responsibilities (Essential Duties), Requirements (Minimum Qualifications?), Qualifications (Preferred Qualifications?), Skills (maybe combine knowledge, skills, abilities), Benefits (Benefits Designed...), Pay (none), Schedule (none). Since Pay and Schedule not present, we should not include those sections. We need to decide which headings to use. The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text. Thus we will include sections: About the role (from Position Summary Statement), Responsibilities (Essential Duties), Requirements (Minimum Qualifications), Qualifications (Preferred Qualifications), Skills (maybe combine knowledge, skills, abilities from both min and pref?), Benefits (Benefits Designed...). Possibly also include "Organizational Expectations" but not in list; we could incorporate into About the role or maybe as separate section? The instruction only gives examples; we can add other headings if needed but better to stick to given ones. The values and expectations could be part of About the role or maybe a separate "About Us". But "About Us" is not in the list; we could incorporate into About the role or maybe a separate section like "About the organization". However instruction says use those headings for section headings (e.g. About the role, Responsibilities...). It doesn't forbid other headings, but says use

for section headings (e.g. About the role...). Likely they expect only those headings. We'll map content accordingly. Thus:

About the role

To create schedules and other reports needed to staff the hospital on a 24-hour basis. Coordinates the staffing and information needs of the hospital while striving for enhanced staff satisfaction.

Responsibilities

• Maintain Scheduling Software Data Bank: Enter and update employee information. Adjust posted schedules as changes occur. Maintain scheduling software.
• Create Reports: Produce daily staffing rosters. Keep holiday logs updated. Work with nurse managers to create four week schedules that balance the needs of the floor and the staff. Provide additional reports to nurse managers and supervisors as needed.
• Provide Customer Service: Answer general and specific questions regarding reports, schedules and procedure, posed by staff and nurse managers. Be accessible by phone and in person: check mail boxes daily; respond in a timely manner.
• Contribute to Department Operation: Back-up support for the staffer. Cover other SSCs and staffers as needed. Be proactive meeting staffing needs: doing daily, weekly and monthly look-aheads; calling/paging as needed. Improve department process. Other job related responsibilities as assigned by cluster or supervisor.

Note: The percentages can be omitted? They are part of content but we can keep them maybe as part of list items. The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep the percentages maybe as part of the description. Could embed them in the list items. Eg: "(35%) Maintain Scheduling Software Data Bank: ..." We'll keep them. Thus list items include the percentages.

Requirements

Minimum Qualifications: Education, Experience or Equivalent Combination: NA. Licensure/Registration/Certification: NA. Knowledge, Skills, and Abilities: PC and data entry skills. Ability to work independently and prioritize/manage a multitude of projects. Familiarity and compliance with matters of law, regulations and internal policies affecting the employment relationship, including but not limited to HIPPA, FMLA, ADA, discrimination and harassment laws. PC, Microsoft Word and Excel, pagers, multiple phone lines, staffing and scheduling system, epaging, the Learning Point.

But we need to avoid repeating "NA" maybe it's okay as it's substantive? It says NA meaning not applicable. That's still substantive? It's placeholder but it's actual content. It's not filler like "commensurate with experience". It's okay. We could phrase as: Minimum Qualifications: Education, Experience or Equivalent Combination: NA; Licensure/Registration/Certification: NA; Knowledge, Skills, and Abilities: PC and data entry skills; Ability to work independently and prioritize/manage a multitude of projects; Familiarity and compliance with matters of law, regulations and internal policies affecting the employment relationship, including but not limited to HIPPA, FMLA, ADA, discrimination and harassment laws; PC, Microsoft Word and Excel, pagers, multiple phone lines, staffing and scheduling system, epaging, the Learning Point. Better to keep as a paragraph.

Qualifications

Preferred Qualifications: Education, Experience or Equivalent Combination: Background in staffing/scheduling and/or customer service experience preferred. Licensure/Registration/Certification: NA. Knowledge, Skills, and Abilities: Mathematical ability, problem solving skills, excellent communication and customer service skills, and organization desired.

We could also combine Skills section: maybe separate Skills from Requirements/Qualifications. But we already have knowledge, skills, abilities in both. Could create a Skills section summarizing skills: PC and data entry skills; ability to work independently; prioritize/manage multiple projects; familiarity with HIPPA etc.; mathematical ability; problem solving; excellent communication and customer service; organization. However we risk duplication. The instruction: Prefer a few substantive sections over many thin ones. So maybe we combine Requirements and Qualifications into one "Requirements" section that includes both minimum and preferred. But they gave separate headings; we could still include both if they have content. They do have content. So we keep both. Skills section: Could be redundant; maybe we omit Skills because the knowledge, skills, abilities are already covered in Requirements and Qualifications. But we could still include a Skills section summarizing key skills: PC and data entry skills; ability to work independently; prioritize/manage multiple projects; familiarity with HIPPA, FMLA, ADA, discrimination and harassment laws; mathematical ability; problem solving; excellent communication and customer service; organization. However that would duplicate info. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. Summarizing could be considered summarizing away detail? It's still preserving but maybe okay. However they said prefer a few substantive sections over many thin ones. Having Skills separate may be thin. Better to omit Skills section and let Requirements and Qualifications cover skills. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Benefits. Check Benefits: We have a Benefits Designed To Support Your Total Health paragraph. That's substantive. So include Benefits. Now ensure we removed boilerplate: EEO, etc. Also removed "About Us" maybe we could incorporate into About the role? But About the role already has position summary. About Us is separate descriptive of organization. Could we add an "About the organization" section? Not in list but maybe we could add as a section like "About HealthPartners". However instruction says use

for section headings (e.g. About the role, Responsibilities...). It doesn't