Scheduling Coordinator

Role and Responsibilities

• Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
• GGreets patients and visitors immediately upon arrival with a friendly demeanor.
• Answers the phone promptly with a smile.
• Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
• Prepares a daily schedule for each provider.
• Prepares patient charts.
• Maintains patient flow to reduce patient wait time.
• Auxiliaries patients as necessary.
• Maintains reception area in a neat and orderly condition.
• Maintains professional relationship with referring offices.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Education and Experience

• A high school diploma or equivalent required.
• One year of customer service experience required.

Skills and Abilities

• Understanding of dental terminology.
• A friendly, inviting, and professional personality and presence.
• Basic office skills such as typing and filing.
• Good organizational skills.
• An attention to detail.

What We Offer

• Competitive Pay, Bonus potential, and Annual Merit Reviews.
• Paid Time Off.
• 401k Plan w/Company Match.
• Health Savings Account (HSA) with HDHP health plans.
• Medical (including Virtual Care), Dental and Vision Coverage.
• Basic and Supplemental Life Insurance.
• Short & Long-Term Disability.
• Employee Assistance Program.
• BLS/CPR Certification.
• Career Path Advancement to Clinical or Management positions.
• National Discount and Rewards Marketplace.

Equal Opportunity Employer

Paradigm Oral Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.