Scheduling Coordinator

Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have several labs throughout the country.

About the role

We are seeking a Scheduling Coordinator at NDX Albensi Dental Laboratory in Irwin, PA.

Responsibilities

• Enter prescription information via Data Entry to schedule cases
• Perform the scheduling function for each case received
• Through LIS, enter demographics and customer information
• Print preference notes matching to case
• Responsible for billing and invoicing all finished cases and will sort and attach
• Assist with answering incoming calls
• Make outgoing calls to customer’s offices
• Respond to all inquiries from customer’s offices
• Unpacking and sanitizing new work as needed following instruction which includes wearing protective gear
• Sorts and attaches doctor prescriptions
• Responsible for properly packing all completed cases
• Responsible for verifying and properly consolidating all cases to prepare for shipping
• Responsible for utilizing UPS and FedEx software and properly maintaining database integrity and account naming procedures
• Disburse cases for local drivers
• Maintain proper level of assembled shipping boxes
• All other jobs as assigned

Requirements

• Computer skills
• Must be able to read, write, speak and understand English
• Strong attention to detail
• Multi task
• Phone etiquette
• Preferred: High school diploma or equivalent (demonstrated relevant employment experience may be considered in lieu of education)
• Dental office experience preferred
• Dental terminology knowledge preferred
• Billing experience preferred

Skills

• Working knowledge of Microsoft Office

Physical Requirements

• Regularly required to sit, stand, walk, and/or reach
• Exhibit fine motor skills and/or perform repetitive motions
• Good manual dexterity
• Ability to walk and stand for long periods of time
• Repeated bending and kneeling
• May be required to push, pull, lift, and/or carry up to 20 pounds

Hazardous Materials or Equipment Used

• Disinfectant process chemicals
• Personal protective equipment as required
• Office equipment

Schedule

8:00 AM to 4:30 PM, Monday through Friday (subject to change from time to time).

Benefits

• Health, dental, vision, disability, and life insurance
• Paid holiday, vacation, and sick time
• 401K with company contribution
• Tuition reimbursement