Scheduling Coordinator

About the role

Libra Solutions helps simplify and ease the burden of legal processes for plaintiffs, heirs, and the attorneys and doctors who serve them. By combining financial strength with technology-driven innovation, we simplify difficult legal processes, reduce delays, and help people access both money and the care they need, when they need it most. MoveDocs streamlines the coordination of medical, financial, and professional services for personal injury cases—improving efficiency for attorneys, care providers, and their clients.

Responsibilities

• Obtains appointment dates for patients recommended for spinal injections and surgical procedures
• Builds rapport with both law firms and physician offices
• Updates client files on a computer
• Informs law firms of their client's appointment date
• Maintains confidentiality in accordance with HIPAA regulations
• Achieves quarterly measurements and incentive goals
• Performs other related duties as assigned

Requirements

• High School diploma or GED required; some college preferred
• 2 years of experience in medical scheduling or healthcare coordination
• Spanish language proficiency strongly preferred
• Proficient with Microsoft Office
• Computer literate
• Typing speed of at least 45 words per minute
• Experience working with physician offices and healthcare providers
• Experience handling high-volume phone communication
• Able to sit and be on the phone for long periods of time
• Reliable high-speed internet for remote work

Benefits

• Choice of multiple medical plans
• Dental, vision, and life insurance
• 401(k) with generous company match
• Flexible spending accounts for medical and dependent expenses
• Paid time off to recharge