Scheduling Coordinator

About the role

The Patient Scheduling Coordinator plays a key role in creating a smooth, positive experience for every patient who contacts our clinic. This position is primarily focused on answering phones, scheduling appointments, and supporting patients with exceptional customer service.

Responsibilities

• Answer incoming calls and provide outstanding customer service
• Schedule and confirm patient appointments electronically
• Update and maintain accurate patient information
• Perform basic data entry and administrative tasks
• Support patients with questions about scheduling, paperwork, and clinic processes
• Afford assistance with faxing, filing, and other office duties as needed

Qualifications

• A high school graduate or equivalent
• One or more years of previous medical front office experience
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Availability and flexibility with hours
• Close attention to detail
• Time management and organizational skills
• Team player attitude and energetic with a focus on excellent customer service

Pay

$20.00-$23.00/hr

Schedule

This role is a hybrid position. Initial training is conducted in-person and may span several months. Upon successful completion of training, employees have the opportunity to work remotely, provided they maintain an appropriate home office setup.

Benefits

• Comprehensive health coverage — fully paid medical, prescription, and vision insurance starting after just one calendar month
• Generous paid time off — enjoy more than two weeks of vacation in your first year
• Immediate 401(k) eligibility with a strong employer match
• Employee wellness perks — support for childcare, gym memberships, and other wellbeing needs
• Flexible spending accounts plus pre-tax commuter benefit