Scheduling Coordinator

Join Home Instead as a Scheduling and Service Coordinator Are you ready to join a high-performing team that supports and encourages you to be your best? This fast-paced position coordinates care between our clients and professional Caregivers, aiming to create extraordinary relationships. If you're energetic, level-headed, and passionate about making a real difference, we want you to join us! What We Offer Group Health Insurance, Vision, and Dental401k Plan with 2% company matchGenerous PTO ProgramTuition ReimbursementA meaningful career in a vital industryOpportunity for growth within the company Key Responsibilities Answer calls professionally and knowledgeablyMatch clients and Caregivers based on needs, skills, and locationMaintain schedules, fostering quality matches and strong relationshipsMonitor, mediate, and log activities in our software systemEnsure accurate client and Caregiver recordsAddress client and Caregiver concerns as neededCommunicate openly with colleagues, Caregivers, clients, and family membersUphold company policies, procedures, and business ethics About Home Instead Home Instead is a leading non-medical home care and companionship service provider with over 1,100 independently owned franchises globally. Our company thrives on core values like honesty and integrity, and you’ll work alongside a dedicated team making an impact. Qualifications High integrityExcellent customer service skills and eagerness to learnStrong organizational and typing skills (60 WPM preferred)Ability to excel in a fast-paced, team-oriented environmentAdaptable and able to act with urgencyEnjoys a sense of humorCompletes criminal background, MVR, drug screen, and reference checksPassion for working with the aging population is preferred To Apply: Submit your resume and application.