Scheduling Coordinator

About Us

CentraState Healthcare System, headquartered in Freehold, New Jersey, is a leading nonprofit healthcare provider dedicated to serving the community. Its comprehensive network includes CentraState Medical Center, a community-focused hospital, along with an ambulatory campus, two senior living facilities, three free-standing community health pavilions, and a charitable foundation. As the third-largest employer in Monmouth County, CentraState has earned repeated recognition as a Great Place to Work-Certified™ company.

In partnership with Atlantic Health System, CentraState is a fully accredited, not-for-profit, community-based health system providing comprehensive health services in central New Jersey. The system includes a 284-bed acute-care hospital, a health and wellness campus, two award-winning senior living communities, a charitable foundation, and convenient satellite health pavilions offering primary care, specialty physician practices, and outpatient services.

CentraState is proud to be among the less than two percent of hospitals nationwide to earn Magnet® designation for nursing excellence five times and has been recognized as a Great Place to Work-Certified™ Company for four consecutive years. Joining CentraState means becoming part of a pioneering healthcare facility committed to high-quality, patient-focused care, with opportunities for career advancement and professional growth.

Responsibilities

• Accurately schedules procedural appointments for ancillary services.
• Obtains all information required by the various departments and documents confirmation information in OR Scheduling system.
• Clearly documents in computer system all special needs and requirements of case.
• Communicates intra-departmental needs for surgical case and documents confirmation information to show readiness for procedure.
• Completes quality check for accuracy of case detail.
• Confirms next day’s procedural appointments with Medical office staff.
• Handles departmental paperwork flow in a manner consistent with departmental policies and procedures.
• Communicates professionally with ancillary departments to ensure accuracy of procedural appointments scheduled.
• Calls Medical office staff directly with questions or for clarification of procedure or special needs.
• Reviews scheduled procedures for next day’s schedule for accuracy and completeness.
• Schedules procedures based on procedural need, available time and service line and equipment requirements.
• Schedules cases via fax, email, telephone call or face to face interaction with Medical staff.
• Schedules surgical cases in OR Management Scheduling system, following all departmental procedures to ensure completeness and accuracy.
• Schedules procedures in appropriate area based on procedural requirements.
• Takes initiative to move cases, attentive to vertical scheduling, procedural and equipment needs.
• Registers and schedules patients in accordance with established procedures, including pre-screening patients to determine financial responsibility, securing legal consents and insurance documentation, assigning rooms based on clinical criteria, verifying insurance coverage, coordinating with Outcomes Managers, and obtaining pre-certification authorizations as required.

Requirements

• High school diploma or equivalent required.
• Hospital experience in registration preferred.
• Hospital experience in billing preferred.
• Knowledge of medical terminology.
• Strong customer service skills.
• Strong comprehension of Medical terminology and CPT code procedural classification.

Benefits

• Medical, Dental, Vision, Prescription Coverage (for full-time and part-time team members working 30 hours per week or above)
• Life & AD&D Insurance
• Long-Term Disability (with options to supplement)
• 403(b) Retirement Plan with employer match
• 401(a) Retirement Plan with employer contribution
• Paid Time Off (PTO)
• Tuition Reimbursement
• Well-Being Rewards
• Employee Assistance Program (EAP)
• Fertility Coverage, Healthy Pregnancy Program
• Flexible Spending & Commuter Accounts
• Pet, Home & Auto, Identity Theft and Legal Insurance
• Growth Opportunity and Workforce Development Initiatives
• Continuing Education / Onsite Training
• Concierge Services with Work & Family Benefits

Pay

Compensation Range: $18.00 - $28.80 per hour. The range reflects base salary and does not include extra shift rates or incentives tied to quality, productivity, etc., as applicable.