Scheduling Coordinator

Job Overview

The Scheduling Coordinator will collaborate with the team to provide scheduling options to our US and Canadian-based clients. This position requires attention to detail and excellent customer service to provide administrative support to our clients and Briotix Health key stakeholders.

Location and Schedule

Location: Centennial, CO
Job Type: Full-Time, Non-Exempt
Hours: Monday-Friday, hybrid office hours, average of 40 hours per week
Hourly Range: $23 - $25
Position Overview: The Scheduling Coordinator will provide scheduling options to our clients and offer administrative support.

Job Duties

• Inbound and Outbound calls, approximately 75% of the day
• Manage, triage, and expedite phone and email communication
• Use online scheduling programs and databases
• Manage multiple schedules and timelines simultaneously
• Provide accurate data entry using online platforms and systems
• Provide accurate and timely customer support
• Other duties as assigned

Company Perks

• Excellent benefits package including Medical, Dental, & Vision Insurance
• Flex Spending Accounts
• 401k/ROTH IRA with employer match
• Company Sponsored Group Life Insurance, AD&D and Long-Term Disability
• Professional Development Reimbursement
• Accrued Paid Time Off, up to 120 hours in the first year
• 7 Company Paid Holidays + 2 Floating Holidays of your choice
• Employee Assistance Program (EAP) and Annual Calm.com subscription
• Work/Life Balance
• Opportunities for professional development and specialized training
• Mentorship programs
• DEI=B Focus Groups

Qualifications

• Required Qualifications:
• High School Diploma or GED
• Excellent telephone and speaking skills
• Minimum of one year of customer service experience
• Ability to manage multiple electronic documentation and scheduling applications
• Superior, professional communication and customer service skills
• Proficiency with Microsoft Office products including Microsoft Outlook
• Strong attention to detail and problem-solving skills
• High ability to collaborate with coworkers both written and verbal
• Preferred Qualifications:
• 2 or more years of experience in an administrative or customer service position
• Working knowledge of medical terminology
• Associate degree or higher