Scheduling Coordinator

About the role

The Scheduling Coordinator is a foundational front office role responsible for creating a smooth, organized, and welcoming patient experience while maintaining an accurate, efficient, and optimized daily schedule.

Responsibilities

• Create and manage the daily appointment schedule with precision and professionalism.
• Manage check-in, intake, and appointment scheduling with accuracy and efficiency.
• Support provider productivity by accurately scheduling patients, understanding and following block scheduling guidelines, and proactively managing gaps, cancellations, and reschedules.
• Work closely with the Patient Coordinator and Treatment Coordinator to ensure patient flow, schedule efficiency, and communication remain aligned throughout the day.

Requirements

• High school diploma or equivalent
• Strong customer service and communication skills
• Ability to multitask in a fast-paced environment
• High attention to detail and accuracy
• Basic computer proficiency and willingness to learn dental software
• Maintain patient confidentiality and comply with HIPAA

Qualifications

• Bi-lingual (Spanish)
• Previous experience in a dental or medical front office
• Exposure to insurance verification or benefits checking
• Familiarity with Dentrix, EagleSoft, Open Dental, or similar systems
• Interest in career growth within dental administration