Scheduling Coordinator
Access Systems, Inc. · Waukee, IA · 1 wk ago
On-siteEngineering$22/hrFull-time
About the role
Access Systems, a dynamic and fast-growing company, is seeking a Scheduling Coordinator to handle a diverse range of logistics planning and customer service-related duties. This position is based at our state-of-the-art campus in Waukee, offering a fast-paced environment with opportunities for career growth and development.
Responsibilities
- Coordinate and manage end-to-end scheduling projects for equipment deliveries, installations, and pick-ups.
- Serve as the project lead for each copier installation, ensuring timelines, resources, and communication flow are aligned.
- Work cross-functionally with Sales, Warehouse, and Service teams to anticipate scheduling conflicts and resolve issues proactively.
- Communicate project timelines and updates to customers, providing a high-touch service experience from start to finish.
- Look for ways to optimize scheduling processes to improve efficiency, reduce errors, and enhance the customer experience.
Requirements
- 1-3 years of related customer service, planning, or logistics experience.
- Strong organizational, multitasking, and relationship-building skills.
- Ability to multitask with high attention to detail.
- Excellent verbal and written communication expertise via phone and in-person.
- Extensive software skills in Microsoft Office.
Benefits
- Full Benefits Package, including Medical, Dental, and Vision Insurance.
- Matching 401(k) Retirement Savings Plan.
- Continuous Training Opportunities and Career Advancement.
- Company Events, Team Events, Holiday Banquets, and Incentive Trips.
- Onsite gym and employee lounge at our Waukee campus.
Pay
Compensation up to $22/hour.
Schedule
Monday–Friday, 8am–5pm (onsite at the Waukee office).