Scheduling Coordinator
About the role
Access Systems, a dynamic and fast-growing company, is seeking a Scheduling Coordinator to join our team in Waukee. This onsite, full-time position offers a diverse range of logistics planning and customer service-related duties with compensation up to $22/hour.
Responsibilities
- Coordinate and manage end-to-end scheduling projects for equipment deliveries, installations, and pick-ups.
- Serve as the project lead for each copier installation, ensuring timelines, resources, and communication flow are aligned.
- Work cross-functionally with Sales, Warehouse, and Service teams to anticipate scheduling conflicts and resolve issues proactively.
- Communicate project timelines and updates to customers, providing a high-touch service experience from start to finish.
- Look for ways to optimize scheduling processes to improve efficiency, reduce errors, and enhance the customer experience.
Requirements
- 1-3 years related customer service, planning, or logistics experience.
- Strong organizational, multitasking, and relationship-building skills.
- High attention to detail and ability to multitask.
- Excellent verbal and written communication expertise via phone and in-person.
- Extensive software skills in Microsoft Office.
Benefits
- Full Benefits Package, including Medical, Dental, and Vision Insurance.
- Matching 401(k) Retirement Savings Plan.
- Continuous Training Opportunities and Career Advancement.
- Company Events, Team Events, Holiday Banquets, and Incentive Trips.
- Onsite gym and employee lounge at our state-of-the-art campus in Waukee.
Pay
Compensation up to $22/hour.
Schedule
Monday–Friday, 8am–5pm.
About Us
At Access, we prioritize what matters most to your career: stability, a fast-paced environment, constant learning, and a driven team focused on success. As a consistent Top Workplace with an employee-centric culture, we genuinely care about our people and provide transparent leadership with a growth-oriented vision. Join our Midwest-based company, founded in 1986, which has evolved into one of the largest independent technology dealers, offering the resources and rewards of a larger organization while maintaining the close-knit feel of a smaller company. Our culture fosters a perfect blend of ambition and playfulness, empowering our team members to achieve personal and professional growth while enjoying the journey.