Scheduling Clerk - Full Time

Essential Functions

• Schedules operative and endoscopic procedures, providing adequate time, checking privilege list and reviewing any conflicts for time, equipment and space.
• Responsible for the notification process involving newly scheduled cases, add-ons, changes and cancellations.
• Prints schedule and faxes to the appropriate physician office for schedule case confirmation.
• Once the schedule has been confirmed, makes the necessary changes.
• Notifies anesthesiology regarding specific case times and block.
• Coordinates with clinical directors and manager regarding block time.
• Confers with the physician’s office and makes any necessary changes to the physician block time as approved by the WCSC Clinical Director.
• Provides additional clerical support to other areas.
• Assists in answering the phone and making phone calls to patients.
• Promotes positive communications with physicians, their office staff and coworkers.
• Promotes a positive image of Watson Clinic Surgery Center on a daily basis through interaction with patients and their families, clinical staff and visitors.
• Assists with patients regarding any payments throughout the PFS Department; when necessary creates payment arrangements with the patient.
• Stays up to date on current practices for the scheduling, verification and admission departments in order to better assist patient questions and concerns while at the facility.

Requirements

• Education: High school graduate or equivalent
• Experience: Minimum of 3 years of directly related scheduling