SCHEDULING CLERK - FULL TIME

Essential Functions

• Schedules operative and endoscopic procedures, providing adequate time, checking privilege list and reviewing any conflicts for time, equipment and space.
• Responsible for the notification process involving newly scheduled cases, add‑ons, changes and cancellations.
• Prints the schedule and faxes it to the appropriate physician office for case confirmation.
• Once the schedule is confirmed, makes necessary changes.
• Notifies Anesthesiology regarding specific case times and block.
• Coordinates with Clinical Directors and Manager regarding block time.
• Confers with the physician’s office and makes any necessary changes to the physician block time as approved by the WCSC Clinical Director.
• Provides additional clerical support to other areas.
• Assists in answering the phone and making phone calls to patients.
• Promotes positive communications with physicians, their office staff and coworkers.
• Promotes a positive image of Watson Clinic Surgery Center on a daily basis through interaction with patients and their families, clinical staff and visitors.
• Assists patients with payments throughout the PFS Department and, when necessary, creates payment arrangements.
• Stays up to date on current practices for the scheduling, verification and admission departments to better assist patient questions and concerns while at the facility.

Requirements

• Required: High school graduate or equivalent.
• Preferred: Minimum of 3 years of directly related scheduling experience.