Scheduler Specialty

Surgical Scheduling and Coordination

Demonstrate a commitment to flexible work scheduling when necessary to ensure patient care.

• Schedule surgeries and oversee scheduled OR cases for assigned physician(s) in the practice.
• Cover schedules with the provider(s) and OR surgical schedulers to ensure no lapse of productivity for providers.
• Maintain accountability for scheduling surgical cases in a timely and efficient manner.
• Obtain patients laboratory, radiology, test results and specialty reports from the electronic medical record, as requires for the scheduling of a surgical procedure.
• Obtain insurance pre-authorizations for testing, worker’s compensation cases, prescriptions, and medications.
• Obtain codes for medical necessity.

Administrative and Provider Support

• Provide administrative/scheduling support to physician(s) by facilitating verbal and written communication between the physician(s) and peers, patients, and the community.
• Facilitate appointments for consultations, follow-up, medical testing, and clearance.
• Schedule all diagnostic testing and review all diagnostic preparations with the patient.
• Prepare requisitions for laboratory requests.
• Communicate with patients and/or family members regarding insurance coverage and insurance requirements.
• Order prescriptions and/or coordinate pharmaceutical orders via telephone and/or electronic means as ordered by the physician.

Clinical Support

• Provide patient education when necessary.
• Updates medical record with history and medication reconciliation.
• Chaperone patient encounter with physician as requested or required.
• Perform medical intake(s) and interviews, patient triage via electronic medical record.
• Obtain vitals for each patient prior to physician encounter.

Front Desk and Patient Services

• Provide assistance and back-up as necessary for the front desk and patient check-in area of the practice.
• Answer telephones, triage phone calls, records and distribute telephone messages.
• Schedule patient appointments.
• Greet patients and visitors to the practice.
• Register patients and update patient information as needed.
• Request and accept co-payments and accounts receivable payments, recording transaction in the practice management system.
• Balance daily log with cash drawer at close of business.
• Scan necessary documentation into patient’s electronic medical record.
• Release of Information as directed by Practice Manager.