Scheduler (HEALTH CARE TECH III) - Grand Junction Regional Center **Western Slope**
About the role
The Scheduler is responsible for ensuring 24/7 staffing coverage across 11 group homes, maintaining safe staffing ratios, coordinating direct care support, and responding to emergencies to support high-quality care for individuals with developmental and intellectual disabilities.
Responsibilities
- Independently schedule and coordinate staff assignments to meet state-regulated staffing ratios and resident needs.
- Review, approve, or deny leave requests based on current staffing levels and operational impact.
- Respond quickly to staff call-offs, absences, and emergencies by finding or providing coverage.
- Maintain, adjust, and communicate staffing schedules daily using proprietary scheduling software (e.g., When2Work), spreadsheets, and internal systems.
- Provide on-the-ground direct care coverage when no other staffing solution is available.
- Serve as the command center during agency-wide crises, coordinating emergency response and ensuring proper notifications.
- Communicate with interdisciplinary teams, external emergency services, and internal departments to ensure coordinated crisis management.
- Compile and distribute accurate attendance records, duty status reports, and shift documentation.
- Operate a variety of office technologies and manage high-volume communications (phone, email, internal messaging).
- Participate in training, team meetings, and performance support activities for direct care staff.
- Coach and direct up to 15 Health Care Technicians, offering real-time guidance and documentation support.
- Safely operate agency vehicles and support transport logistics for staffing or resident needs.
- Uphold agency procedures, maintain data accuracy, and assist with various administrative projects as assigned.
Requirements
- A high school diploma or General Education Diploma (GED).
- Two (2) years of experience in an occupational field related to working with a population with intellectual and developmental disabilities.
- QMAP training or a valid LPT license.
- Dependable, adaptable, and responsible.
Qualifications
- Full background check: CDHS employees (all Direct contact with vulnerable persons): CBI name check and fingerprint check, ICON Colorado court database, Medicare fraud database, Reference Checks, Professional License verification (licensure requirements), Drug Screen, PREA (Division of Youth Services), Trails check (direct contact with children), CAPS (direct contact with adults – Mental Health Institutes, Regional Centers, Veterans Community Living Centers) and reference check required.
- Valid, unrestricted U.S. Driver's License.
- Travel – Drive state car, van or bussette to various group homes, programming, admin & in community.
- TB test is required, requires Influenza and other vaccines as required by state and facility; must be 18 years or older.
- Pre-employment Physical/Tests – Exert up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects.
- Annual recertification is required for “CORE” skills including CPR, suctioning, transfers and lift use, wheelchair securement, Safety Care.
Skills
- Effective communication and interpersonal skills.
- Ability to handle stressful situations and remain calm under pressure.
- Proficiency in Microsoft Office Suite.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
Benefits
This position is 100% In-Person: You are required to work at your assigned work location during your scheduled work times. This position follows a rotating two-week schedule: Week 1 consists of 3 days on / 4 days off; Week 2 consists of 4 days on / 3 days off. Shifts are 12 hours in duration and may be 6:00 a.m. – 6:00 p.m. (day shift) or 6:00 p.m. – 6:00 a.m. (night shift).
Pay
Salary range: $18.00 - $22.00 per hour, depending on experience and qualifications.
Schedule
Rotating two-week schedule: Week 1 consists of 3 days on / 4 days off; Week 2 consists of 4 days on / 3 days off. Shifts are 12 hours in duration and may be 6:00 a.m. – 6:00 p.m. (day shift) or 6:00 p.m. – 6:00 a.m. (night shift).