Scheduler Diagnostics

About the role

This position is responsible for scheduling patient treatments or diagnostic procedures for assigned area. Activities include pre-registration; receiving physician orders, insurance verification, gathering preauthorizations and pre-certifications. Maintains records and produces statistical reports as required. May distribute educational materials to patients and families if needed in assigned department.

Responsibilities

• Receives physician orders and seeks clarification, if necessary.
• Verifies insurance, obtains preauthorizations and per-certifications.
• Answers all telephone inquiries related to scheduling.
• Schedules patients for treatments or diagnostic procedures using computerized scheduling systems.
• Resolves scheduling conflicts, as needed.
• Documents all information regarding patient re-schedules.
• Enters patient information in computerized scheduling system and gathers information and modifies records, as needed to maintain current database.
• Prepares charts and manages files within regulatory requirements.
• Compiles and reports statistical data, if needed by the assigned department.
• Distributes educational materials to patients and families, when necessary.
• Responds to diverse questions or refers to appropriate clinical staff.
• Provides administrative support to the assigned unit when required.
• Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.

Requirements

• High school diploma/GED or equivalent working knowledge.
• The position also requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting.
• Mandatory qualifications include medical terminology.
• Must possess excellent organizational skills, as well as effective human relations and communication skills.
• Must be proficient with commonly used office software and computers and possess the ability to use computerized scheduling systems.
• Must be able to maintain accurate statistical records, gather data, and produce reports.

Qualifications

• Preferred Qualifications: Additional related education and/or experience preferred.

Skills

• Excellent organizational skills.
• Effective human relations and communication skills.
• Proficient with commonly used office software and computers.
• Ability to use computerized scheduling systems.
• Able to maintain accurate statistical records, gather data, and produce reports.

Benefits

• Medical, vision, dental benefits.
• 401(k) with employer match.
• FHP Tuition Assistance, Student Loan Forgiveness.
• Onsite gym, wellness programs, discount programs.

Pay

Compensation $21.07 to $30.34 hourly wage based on experience and education.

Schedule

Full-time, 40 hours per week, 5x8 hour day shifts, Monday - Friday.

Foundation Health Partners is an EEO/AAP employer; qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.