Scheduler - Builder's Wholesale Interiors

Artisan Design Group – or ADG – is a leading supply chain partner to homebuilders throughout the United States. Over 3,000 ADG employees operating out of 135 facilities in 25 states provide a full range of design, procurement, and installation services along with products from the top manufacturers of flooring, cabinets, and countertops. Formed in 2016 by the merging of two industry leaders, ADG then acquired over 20 additional companies – each a leader in the geography it serves. We are the premier interior finishings organization in the United States.

About the role

The Scheduler is responsible for managing schedules provided by builders and ensuring that our schedules accurately reflect those of our customers. This role involves coordinating with customers and coworkers to ensure that installations are dispatched on the correct dates.

Responsibilities

• Tracks and monitors all installation schedules to ensure appropriate resource allocation.
• Oversees customer portals to ensure customer expectations are met.
• Coordinates with the Purchasing department to ensure timely delivery of materials prior to installation; communicates any delays to customers promptly.
• Monitors and classifies shortages accurately, developing processes to prevent them.
• Learns and utilizes company operating software, including RFMS and FMS.
• Maintains effective communication with customers, subcontractors, and employees.
• Fully understands and interprets installation guidelines.
• Demonstrates exceptional communication skills, facilitating interaction with multiple departments and customers.
• Manages and participates in all warehouse operations as needed, including inventory management and deliveries.
• Continuously reviews company processes to identify new efficiencies and develop proactive strategies.
• Ensures adherence to safety policies and procedures to promote a safe working environment.
• Evaluates operational performance and individual performance, identifying areas for improvement.

Requirements

• Demonstrates a calm and collected approach to problem-solving.
• Promotes and fosters a team-oriented environment.
• Reliable and effective multitasker with a positive attitude and professional communication skills.
• Capable of performing at a high level in a fast-paced, dynamic environment.
• Maintains impeccable attendance and a strong work ethic.
• Proficient in reading, comprehending, writing, and speaking clearly.
• Skilled in using Microsoft Office products, including Outlook, Teams, Excel, and Word.
• Preferably possesses experience in the construction industry and production home building environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Regularly required to stand, walk, use hands, handle or feel objects, type and use a mouse; reach with hands and arms, and talk and/or hear.
• Required to sit for extended periods.
• Ability to sit at a computer monitor for long periods throughout the day.
• Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and file.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• General working conditions in an office environment.
• May have to meet tight deadlines.

Benefits

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Disability Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching