Scheduler

About the role

Schedules appointments and performs various clerical duties to assist patients and clinical staff in providing patient care.

Responsibilities

• Schedules all appointments for providers in computer, except patients for patients needing procedural appointments (i.e., Mohs, excisions, cryotherapy, laser)
• Verifies all pertinent patient demographic information in computer system, including insurance information
• Confirms patients' appointment and answers incoming questions about appointments
• Instructs patients in locations and directions
• Enters appropriate data into computer and retrieves data
• Answers telephone, and directs patients, salespeople, and visitors to the correct telephone extension, takes messages as needed
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service
• Performs other duties that may be necessary or in the best interest of the organization