Scheduler

About the role

We are immediately hiring a Scheduler in Northlake, TX for our Supply Chain Solutions division. When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Job Category: Materials Planning & Scheduling.

Responsibilities

• Provide delivery scheduled dates to end customer and resolve inventory and service problems.
• Act as liaison to facilitate customer service issue resolution.
• Provide customer service for multiple MXD Group clients.
• Record and maintain scheduling information.
• Maintain end customer records by updating account information.
• Resolve product or service problems by clarifying the customer’s complaint, determining the cause, selecting and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution.
• Contribute to team effort by accomplishing related results as measured by established site metrics.
• Maximize routing capacity on a consistent basis.
• Report scheduling issues timely.
• Follow proper scheduling Standard Operating Procedures (SOP’s).
• Perform additional duties as assigned by management.

Requirements

• High School Diploma or GED required.
• One year or more of related experience required.
• Proficient in using MS Office applications, Internet Explorer, Microsoft Project, Visio, and Access at an intermediate level required.

Skills

• Ability to work the specified shift.
• Ability to work for the set wage amount.
• Ability to follow work procedures and safety rules.
• Ability to read, understand, and follow directions/instructions.
• Ability to interpret material.
• Ability to effectively communicate verbally and in writing with associates and/or customers.
• Ability to operate Microsoft Office tools & templates.
• Ability to