Scheduler

SCHEDULER POSITION OVERVIEW

Scheduler Essential Functions

• Contact insurance carriers to verify patient's insurance eligibility, benefits and requirements.
• Request, track and obtain pre-authorization from insurance carriers within time allotted for medical services.
• Request, follow up and secure prior authorizations prior to services being performed.
• Schedule patients for surgery, completing appropriate facility paperwork.
• Schedule patients for any required diagnostic tests prior to surgery (for example MRI, CT).
• Review patient medications and health history to determine pre-admission testing.
• Schedule appropriate medical and other clearances.
• Schedule patient for follow-up appointments and tests.
• Demonstrate and apply knowledge of medical terminology, high proficiency of general medical office procedures including HIPAA regulations.
• Communicate any insurance changes or trends among team.
• Maintain a level of productivity suitable for the department.
• Clearly document all communications and contacts with providers and personnel in standardized documentation requirements, including proper format.
• Escort patients to rooms, obtain vitals, perform check-in and check-out duties

SALARY & BENEFITS

• $20.00-22.00 Per hour
• Medical, Dental and Vision Insurance
• Generous PTO package and paid holidays
• Company-paid life insurance and long term disability insurance
• Ability to purchase accident insurance, short and long-term disability insurance
• Opportunities for internal training and development
• Annual stipend for continuing education in certain positions
• Retail Plan eligibility after one year of service with eligibility in company profit sharing
• Most positions offer Monday – Friday work schedules

SCHEDULER REQUIRED QUALIFICATIONS AND SKILLS

• Education: High school diploma.
• 2 years surgery scheduling/prior authorization experience required.
• Must have excellent verbal and written communication skills.
• Requires effective customer relation skills, ability to organize and interpret data.
• Requires good judgment, tact, diplomacy, and ability to problem solve.

SCHEDULER DESIRED QUALIFICATIONS AND SKILLS

• Previous neurosurgery scheduling experience preferred

SCHEDULER WORKING CONDITIONS

• Typical business office environment
• Possibility of local travel
• Constant viewing of computer monitor, mousing and typing
• Frequent standing, walking and sitting
• Frequent stooping, lifting, carrying and pushing/pulling 10 pounds or more
• Occasionally lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus
• Hours of business are Monday – Friday from 8:00 a.m. to 5:00 p.m. Must be able to work early, late and long hours, as needed, to meet the essential functions of the job