Scheduler

About the role

The Patient Care and Staffing Director coordinates care and staffing functions in accordance with state, federal, and local regulations.

Responsibilities

• Schedule agency patient visits.
• Provide staffing feedback to the Case Manager (CCM) when needed.
• Assess, plan, and coordinate changes in patient care services.
• Supply needs of all patients of the Agency.
• Assign and verify that all nurses, aides, and other disciplines are in compliance with documentation (timely submission and QA), and that the daily schedule is being followed.
• Report any deficiencies to the CCM.
• Maintain and update patient information to enhance highest quality patient care.
• Consult with all members of the treatment team and CCM on a regular basis to coordinate quality, goal-oriented home health care.
• Serve as liaison between patients, caregiver(s), physicians, physician’s office staff, Agency administrative staff, and contracted services.
• Provide clinical and staff feedback as needed.
• Assist the CCM in certification and recertification process.
• Establish, monitor, and evaluate productivity standards by conducting chart audits for completion of all appropriate documentation on a regular basis.
• Serve as assistant of quality assurance/quality improvement, and assure general compliance with all federal and state standards.
• Consult with all members of administration and professional staff on a regular basis to coordinate appropriate goal-oriented, quality nursing and medical care.
• Assist in marketing the Agency programs through community in-services and presentations, announcements, and interviews, or whenever opportunity arises.