Scheduler

About LifeStream

LifeStream, Inc. is a nonprofit human services organization dedicated to supporting individuals with intellectual and developmental disabilities and acquired brain injuries. We provide residential, community-based, and support services that promote independence, dignity, and inclusion.

About the role

The Workforce Scheduler works closely with program supervisors and staff to coordinate staffing needs across multiple locations using UKG/UltiPro.

Schedule

• Afternoons and one weekend day (flexible on specific times)
• Mix of in-office and hybrid work

Responsibilities

• Provide technical support to staff and management regarding UKG scheduling and timekeeping software issues as they arise.
• Train management and staff on scheduling processes and UKG system functionality.
• Collaborate with management teams regarding staffing levels, open positions, call-outs, vacancies, and staffing ratios at residential program locations.
• Audit employee schedules and timecards on a regular basis to ensure scheduled hours accurately match worked hours.
• Assist in outreach to relief and per diem employees to address staffing needs and open shifts.
• Collect, analyze, and report workforce data to support programmatic needs and budgetary goals.
• Work independently while also functioning as a collaborative team member.
• Demonstrate excellent interpersonal and customer service skills.

Requirements

• High School Diploma or equivalent; Associate or Bachelor degree preferred.
• Previous experience with scheduling software required; experience with UKG (UltiPro/Kronos) preferred.
• Knowledge of Microsoft Excel, including spreadsheets, reports, and data analysis.
• Knowledge of 24/7 residential services or human services programming preferred.
• Experience generating and interpreting staffing, overtime, vacancy, and utilization reports.