Scheduler

About the role

The Scheduler is responsible for scheduling patient testing, procedures, and admissions; obtains pre-cert/authorization numbers and enters in the scheduling or registration system; obtains and enters accurate insurance information; answers incoming phone calls.

Responsibilities

• Schedule all patients for ancillary, surgical, and medical testing/procedures/admissions.
• Ensuring that patients are not scheduled when personnel are unavailable.
• Inform patient or physician's office staff of any carrier that is out of network or any issue that may result in a decrease of benefits.
• Inform patient or physician's office staff of any special instructions or testing requirements, and/or provide any other pertinent information or documents.
• Maintain knowledge of the scheduling reports for the next day to ensure patient registration staff are aware of patients presenting for services; appropriate testing is performed; time is available; appropriate staff are available for testing or procedures to be performed.
• Obtain physician's orders and authorization/pre-certification. Enter outpatient procedures in the Order Entry System.
• Ensure consistency between scheduling module and admissions module, for patients being admitted for services.

Qualifications

• Education: High school diploma or equivalent required. Three years of directly related experience may be substituted for required education.
• Prior scheduling experience in a healthcare environment strongly preferred.
• Medical terminology, billing, and/or collections experience preferred.
• Computer experience required.

Benefits

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Advancement opportunities with responsive, supportive leadership
• Continuing education opportunities
• Free Parking

Schedule

Full Time / Day