Scheduler

About the role

The Scheduler at the Cardiology Clinic at Frye Regional Medical Center is responsible for scheduling patient testing/procedures/admissions, obtaining pre-cert/authorization numbers, entering insurance information, answering phone calls, and ensuring that patients are scheduled appropriately based on availability and insurance coverage.

Responsibilities

• Schedules patient testing/procedures/admissions, ensuring patients are not scheduled when personnel are unavailable.
• Informs patient or physician's office staff of any carrier that is out of network or any issue that may result in a decrease of benefits.
• Informs patient or physician's office staff of any special instructions or testing requirements, and/or provides any other pertinent information or documents.
• Maintains knowledge of the scheduling reports for the next day to ensure patient registration staff are aware of patients presenting for services; appropriate testing is performed; time is available; appropriate staff are available for testing or procedures to be performed.
• Obtains physician's orders and authorization/pre-certification.
• Enters outpatient procedures in the Order Entry System.
• Safeguards consistency between scheduling module and admissions module, for patients being admitted for services.

Requirements

• High school diploma or equivalent.
• At least three years of directly related experience may be substituted for the required education.
• Prior scheduling experience in a healthcare environment is strongly preferred.
• Medical terminology, billing, and/or collection experience preferred.
• Computer experience required.

Qualifications

• High school diploma or equivalent.
• At least three years of directly related experience may be substituted for the required education.
• Prior scheduling experience in a healthcare environment is strongly preferred.
• Medical terminology, billing, and/or collection experience preferred.
• Computer experience required.

Skills

• Knowledge of scheduling reports and their relevance to patient services.
• Ability to communicate effectively with patients, physicians, and administrative staff.
• Strong organizational skills to manage multiple tasks simultaneously.
• Attention to detail to ensure accuracy in scheduling and documentation.

Benefits

Comprehensive Benefits: Multiple levels of medical, dental, and vision coverage with medical plans starting at just $10 per pay period; tailored benefit options for part-time and PRN employees; and more.

Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave, and paid time off.

Financial & Career Growth: Higher education and certification tuition assistance, loan assistance, and 401(k) retirement package and company match.

Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services, and discount programs).

Professional Development: Ongoing learning and career advancement opportunities.

Pay

Salary commensurate with experience.

Schedule

Full-time schedule.

Equal Opportunity Employer

We are an Equal Opportunity Employer. We are committed to Equal Employment Opportunity for all applicants and employees and comply with all applicable laws prohibiting discrimination and harassment in employment.