Scheduler

About the role

The Scheduler is responsible for coordinating and scheduling procedures in a timely and efficient manner. This role serves as a key point of contact for patients, providers, and clinical staff, ensuring accurate scheduling, proper documentation, and excellent customer service while supporting overall departmental operations.

Responsibilities

• Schedule radiology and imaging appointments (e.g., X-ray, CT, MRI, ultrasound) accurately and efficiently
• Obtain PA’s for Inpatient, observation and swing beds
• Obtain PA’s for Clinic and ER
• Verify patient demographics, insurance information, and physician orders prior to scheduling
• Ensure appropriate preparation instructions are communicated clearly to patients
• Cookordinate with radiology technologists and clinical staff to optimize scheduling and workflow
• Obtain and enter necessary authorizations and referrals in compliance with payer requirements
• Answer incoming calls and respond to scheduling inquiries in a professional and timely manner
• Reschedule or cancel appointments as needed while maintaining accurate records
• Maintain confidentiality of patient information in accordance with HIPAA regulations
• Monitor scheduling work queues and follow up on incomplete or pending orders
• Provide excellent customer service to patients, providers, and staff

Requirements

A high school diploma or equivalent preferred. Must have the ability to read, write, take verbal instruction and perform basic arithmetic.

Qualifications

Benefits & Perks: Free and Low Cost Health Insurance Options, Dental and Vision, $15,000 Employer Paid Life and AD&D Insurance, Supplemental Insurance: STD, LTD, Critical Illness, Accident, Spouse/Child Life Insurance, Retirement with Match, PTO - accrued day 1, Paid Holidays & Compassionate Leave, 100% Discount on all outpatient services, except ER, Education/Training/Referral Incentives, Tuition Assistance, Free Public Service Loan Forgiveness Program, Professional Development, Student Loan Repayment Program, Employee Recognition Program, Advancement Opportunities

Skills

None specified

Benefits

Free and Low Cost Health Insurance Options, Dental and Vision, $15,000 Employer Paid Life and AD&D Insurance, Supplemental Insurance: STD, LTD, Critical Illness, Accident, Spouse/Child Life Insurance, Retirement with Match, PTO - accrued day 1, Paid Holidays & Compassionate Leave, 100% Discount on all outpatient services, except ER, Education/Training/Referral Incentives, Tuition Assistance, Free Public Service Loan Forgiveness Program, Professional Development, Student Loan Repayment Program, Employee Recognition Program, Advancement Opportunities

Pay

$15.00 per hour

Schedule

Full-time