Scheduler

About the role

Join Knight Transportation as a Scheduler. Location: 2002 W Wahalla Lane, Phoenix, AZ 85027 (onsite). As the most profitable and fastest growing truckload carrier, Knight is driven to innovate the transportation industry and offers a career destination for passionate people seeking growth with an industry leader.

Pay

Pay Range: $18.00 - $21.00 Hourly

Schedule

Monday‑Friday, 6am‑3pm

Benefits

• Competitive starting salary commensurate with experience and geographic location
• Potential bonus pay based on company performance
• Opportunities to volunteer and give back to local communities
• Comprehensive Benefits Package including:
  • 401(K)
  • Medical, Dental, Vision, Disability, Supplemental and Life Insurance
  • Paid Time Off
  • Employee Stock Purchase Plan

Responsibilities

• Secure and confirm appointments that are marketable to the team.
• Provide exceptional customer service with all shippers/receivers to encourage and maintain an optimistic and positive perception of the company.
• Ensure all load information is accurate and input correctly into system.
• Decrease loads with unconfirmed times by connecting with appropriate parties to promote coverage & service.
• Ensure all loads are meeting service requirements as defined by the shippers/receivers expectations.
• Coordinate loads with marketable times utilizing knowledge of standard transit processes/protocols.
• Create and develop personal & professional relationships with shippers/receivers.
• Proactively communicate with operations & accounts on lane efficiencies that may affect coverage and/or service.
• Ensure the correct communication lines are utilized in a timely fashion when transmitting information to others.
• Proactively work to assist others in achieving the organization's objectives.

Qualifications

• Previous customer service experience required.
• Previous experience in transportation industry preferred.
• High School Diploma or GED required.
• Must be detail oriented.
• Must be proficient with MS Office applications (Excel, Word, Outlook, etc.).
• Must possess outstanding telephone skills.
• Must be able to set priorities.
• Must possess excellent time management skills.
• Must be able to work in a fast‑paced team environment.
• Must be able to adapt to changing priorities.
• Must be authorized to work in the U.S. (Company does not sponsor employment visas).