Scheduler

Responsibilities

• Create, manage, and adjust staff schedules to ensure adequate coverage for all shifts, including weekdays, weekends, and holidays.
• Collaborate with nursing, administrative, and support staff to address scheduling conflicts, shift swaps, and time-off requests.
• Ensure that all schedules comply with relevant labor laws, regulations, and facility policies.
• Serve as the primary point of contact for staff regarding scheduling issues and provide timely resolution to any scheduling conflicts or concerns.
• Maintain accurate and up-to-date records of employee hours, attendance, and time-off requests.
• Generate and analyze scheduling reports to monitor staffing levels, identify trends, and support management decisions.
• Aid in onboarding new staff members and provide training on scheduling procedures as needed.
• Cover emergency staffing needs and communicate with temporary staffing agencies if required.
• Utilize scheduling software and other tools effectively to streamline scheduling processes and enhance efficiency.

Qualifications

• Education: High school diploma or equivalent required; associate’s or bachelor’s degree in business administration, healthcare management, or a related field preferred.
• Experience: Previous experience in scheduling or administrative roles, preferably in a healthcare or long-term care setting.
• Skills: Strong organizational and multitasking abilities; excellent communication and interpersonal skills; proficiency with scheduling software and Microsoft Office Suite (Excel, Word, Outlook); ability to work independently and manage time effectively; detail-oriented with a high level of accuracy; problem-solving skills and the ability to remain calm under pressure.