Scheduler
About the Role
As our Scheduler, you will orchestrate a seamless and efficient care process for patients and providers by coordinating appointments and managing schedules. You'll ensure timely scheduling through effective communication, accurately gather and verify patient insurance and documentation, process reports, and provide exceptional customer service to patients via phone and in-clinic assistance.
To be successful in this role, you will demonstrate strong attention to detail, multitasking abilities, and excellent communication and reasoning skills to manage scheduling complexities and patient inquiries, always striving for accuracy and efficiency.
Responsibilities
- Answer phone calls and schedule patient appointments.
- Conduct patient pre-certification to ensure coverage for appointments and medical care.
- Schedule tests, procedures, and referral appointments.
- Communicate with patients regarding appointments and instructions for procedures and tests.
- Collect insurance information and patient personal data.
- May collect fees such as co-pays or co-insurance.
Requirements
- 2 years of related experience in a healthcare environment.
About the Organization
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S., from clinics and hospitals to home-based care and virtual care services, CommonSpirit is accessible to nearly one out of every four U.S. residents. The organization is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating healing both inside hospitals and in the community.
Pay
$17.24 - $24.35 per hour.