Scheduler

About the Role

The Staff Scheduler is responsible for managing and coordinating the scheduling of Direct Support Professionals (DSP) across designated homes and programs. This role ensures that staffing levels are maintained in accordance with company policies, regulatory standards, and client needs. The Staff Scheduler works closely with Care Team Managers (CTM), Program Directors (PD), and various departments to ensure efficient and effective staffing solutions.

Responsibilities

• Collaborate with Care Team Managers (CTM) and Program Directors (PD) to schedule DSPs for shifts, training, and job shadowing opportunities.
• Assist in creating staffing solutions and resolve scheduling conflicts or issues as they arise.
• Provide support for special projects and administrative tasks as needed.
• Oversee the efficient use of the Scheduling Application to maintain accurate and timely scheduling.
• Engage with Home Managers and Program Directors to ensure compliance with scheduling standards and client needs.
• Work closely with admissions, finance, recruiting, and operations teams to ensure staffing needs are met across all homes.
• Provide support for individual staff needs across the state of Michigan (designated area).
• Monitor staff allocation to reduce overtime and turnover rates, ensuring cost-effective staffing solutions.
• Collaborate with executive management to strategize labor and payroll efficiencies.
• Assist with filling shifts in homes as necessary to maintain service levels.

Requirements

• Bachelor’s degree in a related social science discipline is preferred.
• A minimum of 2 years of previous operations and/or supervisory experience in a residential care environment.
• Proven experience in scheduling, staffing, or administrative support.
• Must pass criminal background check.
• Must possess a valid Driver’s License.
• Proficient in speaking, reading, and writing the English language.
• Approved by state, federal, and government entities to work within BSLS programs.
• Ability to use office equipment, including BSLS information technology systems.

Skills

• Must be able to communicate and function in an interdisciplinary team.
• Strong computer skills utilizing various software programs and applications.
• Excellent oral and written communication skills.
• Ability to create professional employee communication materials.
• Capable of working well with all levels of the organization.
• A professional demeanor.
• Demonstrated ability to multi-task.
• Ability to work with little daily supervision.
• Strong organizational and problem-solving skills.
• Knowledge of relevant scheduling software and tools.
• Understanding of labor laws and regulations, particularly in healthcare or similar fields.
• Ability to work independently and manage multiple priorities effectively.

Schedule

This is a full-time position, Monday-Friday, 9am-5pm. This position could include hours outside of normal business hours at times.