Scheduler

Position Details

Location: Winter Haven
Status: Full Time (non-exempt)
Shift: Monday - Friday 8am-5pm
Weekend Work: None

Benefits

• Health, Dental, Vision Insurance
• Paid Time Off
• Tuition Reimbursement
• 401(k) Match and Additional Yearly Contribution
• Yearly Performance Appraisal and Team Award Bonus
• Community Discounts

What We Offer

• Chance to be part of an amazing team and a great place to work!
• Supporting Authorization and Payer Guideline Adherence
• Performing Clerical Duties Including Answering Phones and Data Entry
• Affirmative Action Employer
• Veterans/Disabled

Responsibilities

• Scheduling procedures and appointments accurately and efficiently
• Collecting and verifying patient demographic and insurance information
• Providing detailed preparation instructions for clinical exams
• Documenting patient responses to clinical questions
• Communicating scheduling updates with physician offices and hospital teams
• Supporting authorization and payer guideline adherence
• Performing clerical duties including answering phones and data entry
• Affirming workflow coordination and patient inquiries
• Traveling between BayCare locations as needed
• Performing other duties as assigned

Requirements

• High School or Equivalent Education
• One (1) year of experience in one of the following: Business-related field, Healthcare setting, Customer service