Scheduler

Location: 300 Hillmont Ave, Ventura, CA 93003

Pay Rate: $25.86/hr    Duration: 13 weeks with potential extension based on business needs

Schedule

• Day shift, 5×8-hour (7:00 AM – 4:30 PM)

Requirements

• High school diploma or GED
• 2 years of experience in a similar role within a healthcare facility (preferred)
• Surgery scheduling experience (required)
• Proof of vaccination; accommodations may be made for disabilities or religious reasons

Skills

• Skill in setting priorities that reflect the relative importance of job responsibilities
• Ability to establish and maintain productive working relationships with faculty, staff, administration, and patients
• Ability to creatively integrate competing demands into a productive working environment
• Excellent written and verbal communication skills
• Ability to interact diplomatically and sympathetically, in a cheerful manner, with proper etiquette and professionalism
• Proficiency with health system computer systems and various resources/tools
• Ability to schedule surgeries accurately and in a timely manner
• Working knowledge of patient-related policies and procedures
• Experience utilizing CERNER EMR system and IQueue Scheduling (preferred)
• Experience directly working with physicians (preferred)

Responsibilities

• Answer and triage calls, directing to appropriate individuals or departments
• Schedule surgeries, operations, and appointments
• Perform insurance verification functions
• Calendar using Outlook application
• Process and track all incoming and outgoing referrals; review Referral Work Queue and screen new patients
• Sort and dispose of mail and patient information in compliance with HIPAA rules and facility standards
• Interact with patients, providers, and other caregivers within the clinic and at outside facilities, providing accurate, timely, and responsive information
• Provide patients with generic preoperative information sheets and advise on preoperative surgical and financial requirements
• Upload patient imaging
• Assist in all work assignments and ad-hoc duties as needed
• Manage daily case load, scheduling patients for surgeries, appointments, etc.