Jobs · Management · Florida

Scheduler

AdventHealth · Lake Mary, FL · 1 mo ago
Management$16.79–$26.86/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes "Our Promise To You" which is like about the role? Could be "About the role" or "Our Promise". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections have content. We have: - Our Promise To You (mission statement) -> could be "About the role" or maybe "Our Promise". But they said use headings like About the role, Responsibilities, etc. So we can map "Our Promise To You" to "About the role". Provide paragraph. - Benefits: they list many benefits: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule PRN Shift Day (United States of America) Address ... Actually "Schedule PRN Shift Day" is schedule info. Also they have "Pay Range $16.79 - $26.86". So we have Pay and Schedule sections. - Responsibilities: The job description bullet list: "Manages scheduling requests...", etc. That's responsibilities. - Requirements: Knowledge, Skills, And Abilities (skills) and Education, Work Experience, Licenses And Certifications, Physical Requirements (link). Could be "Qualifications" or "Requirements". We'll separate maybe "Qualifications" for education/experience/licenses, and "Skills" for knowledge, skills, abilities. - Schedule: they have "Schedule PRN Shift Day (United States of America)" and also earlier "Schedule: PRN Per Diem as needed". So we can put schedule. - Pay: Pay Range. - Benefits: list. We must not include boilerplate: EEO, equal opportunity, etc. Also remove navigation, cookie, legal, duplicated lines. Also remove "Background Screening Requirement (Florida Law)"? That's maybe not boilerplate but could be considered legal? It's a requirement but maybe keep? It's not a standard heading; but could be part of Requirements? Might be considered legal info; but it's a specific requirement for Florida. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This is legal info about background screening; might be considered legal. Safer to remove? It's not EEO but it's a legal requirement. Might be considered legal. I'd remove it to be safe. Also remove "Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677". That's a link; maybe we can keep as part of Requirements? It's not boilerplate but it's a reference. Could keep as a paragraph. We must preserve all substantive information. So we need to include the Physical Requirements link? It's a requirement; maybe keep as a paragraph under Requirements. We must not invent or summarize away detail. So we need to keep the exact benefit list. Let's extract sections: About the role: "Our Promise To You Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better." That's a paragraph. Responsibilities: list of duties from "Manages scheduling requests..." to "Other duties as assigned." We'll put each as
  • . Requirements/Skills: We have Knowledge, Skills, And Abilities list (many bullet-like sentences). We'll put as
    • . Education: "High School Grad or Equiv [Required] Field Of Study in business, healthcare or health services administration, health information management, communications, finance, accounting, public administration, human resources, management, or marketing" Work Experience: "1+ healthcare experience [Required] 1+ previous patient scheduling or patient access experience [Preferred] Experience in office support or customer service [Preferred]" Licenses And Certifications: "Cardiopulmonary Resuscitation (CPR) [Preferred]" Physical Requirements: link. We could combine Education, Work Experience, Licenses, Physical under "Qualifications". Or separate: "Education", "Experience", "Licenses & Certifications", "Physical Requirements". But headings limited to given examples; we can use "Qualifications" to encompass education/experience/licenses. Might be okay. Skills: we already used Knowledge, Skills, And Abilities as Skills. Benefits: list. Pay: Pay Range. Schedule: Schedule PRN Shift Day. We must not create sections with filler like "commensurate with experience". We have actual content. Now produce HTML fragment. Structure:

      About the role

      Our Promise To You Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

      Responsibilities

      • Manages scheduling requests for outpatient tests and schedules patient exams in a timely and professional manner.
      • Maintains scheduling system to ensure it is accurate, up-to-date, and without conflicts.
      • Completes pre-registration for patient clinical and financial data over the phone timely, accurately, and courteously.
      • Maintains electronic records, ensuring accurate and up-to-date account information.
      • Manages all incoming lines, specialty calls, and calls to providers.
      • Presides over all forms of office communication including telephone, e-mail, and fax.
      • Liaises with insurance providers, case managers, central business office, third-party Medicaid eligibility vendors, and registrars.
      • Commands comprehensive knowledge of patient accounts related to scheduling, pre-registration, benefits eligibility, and payment.
      • Confers with patients before visits to ensure preparedness and set clear expectations.
      • Obtains necessary information for verifications, authorizations, and collection of benefits.
      • Identifies and addresses potential scheduling, account, or payment issues.
      • Obtains pre-certification and benefits compliant with patient’s insurance carrier rules and regulations in preparation for admission.
      • Other duties as assigned.

      Skills

      • Organizational skills with the ability to prioritize and manage simultaneous assignments with attention to detail and accuracy.
      • Excellent verbal interpersonal and customer relations skills, with effective oral communication and listening abilities.
      • Proficiency in grammar and spelling, with skill in both written and verbal communication.
      • Ability to read and comprehend written instructions and follow verbal instructions accurately.
      • Keyboarding (manual) skills with the ability to type at a minimum of 35 words per minute.
      • Computer skills with proficiency in using computer software programs in a Windows environment and the ability to learn new computer software programs as needed.
      • Knowledge of ICD-9 and CPT coding, medical terminology, and an understanding of health insurance, including Coinsurance, Co-pays, and deductibles.
      • Ability to discuss patient-related issues confidentially and act accordingly, with excellent telephone etiquette and a detail-oriented approach to multi-tasking at a high level.
      • Ability to work well in a fast-paced, metric-driven environment, under pressure with deadlines, and with a variety of personalities and work styles.
      • Creative problem-solving skills with a eagerness to find customized patient-centric solutions, flexibility in schedule, and adaptability to constant change.
      • Skill in organizing and prioritizing work, following assignments through to completion, with data analysis and figure aptitude at a high level of accuracy.
      • Ability to work effectively both in a team setting and independently, be at work on time and as scheduled, and handle details with accuracy.

      Qualifications

      Education: High School Grad or Equiv [Required]. Field Of Study in business, healthcare or health services administration, health information management, communications, finance, accounting, public administration, human resources, management, or marketing.

      Work Experience: 1+ healthcare experience [Required]; 1+ previous patient scheduling or patient access experience [Preferred]; Experience in office support or customer service [Preferred].

      Licenses And Certifications: Cardiopulmonary Resuscitation (CPR) [Preferred].

      Physical Requirements: Physical Requirements.

      Benefits

      • Medical, Dental, Vision Insurance
      • Life Insurance
      • Disability Insurance
      • Paid Time Off from Day One
      • 403-B Retirement Plan
      • 4 Weeks 100% Paid Parental Leave
      • Career Development
      • Whole Person Well-being Resources
      • Mental Health Resources and Support
      • Pet Benefits

      Pay

      Pay Range: $16.79 - $26.86

      Schedule

      Schedule: PRN Per Diem as needed (PRN Shift Day, United States of America)

      We need to ensure we didn't repeat job title. No job ID. We removed boilerplate. Check for any duplicated lines: we didn't include address etc. The address is not needed per instruction? It's location info; maybe could be considered metadata but not a heading. Could be included as a short paragraph under About the role? But they said fold minor metadata into a short

      or drop it. The address is minor metadata; we could include a short p after About the role? But we already have About the role paragraph; we could add another p with location. However they said "fold minor metadata into a short

      or drop it." So we could add a

      with location after About the role. But we already used About the role for mission statement; maybe we should keep mission as About the role and add location as separate short p? But they said "use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we could have About the role heading with mission statement; location could be a short p under that heading (still part of same section). That's fine. We need to ensure we didn't include any boilerplate like "This facility is an equal opportunity employer..." We removed. Check we didn't include "Background Screening Requirement (Florida Law)" - we removed. Check we didn't include "All the benefits and perks you need for you and your family:" - we incorporated into benefits list. Check we didn't include "Benefits from Day One:" - we turned into list. Check we didn't include "Schedule PRN Shift Day (United States of America)" - we used in schedule. Check we didn't include "Address 960 Rinehart Rd City Lake Mary State Florida Postal Code 32746" - we omitted; maybe we should include as minor metadata. Could add a short p under About the role: "Location: 960 Rine

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