Scheduler - ASC Surgery Scheduler

Surgery Scheduler

Position Summary

The Surgery Scheduler is responsible for coordinating and scheduling surgical procedures while ensuring accuracy, efficiency, and exceptional patient service. This role serves as a liaison between physicians, patients, clinical staff, and insurance providers to facilitate seamless scheduling and preparation for procedures within the Cypress Surgery Center.

• Essential Duties And Responsibilities
• Communicate with patients regarding procedure dates, arrival times, pre-operative instructions, and required documentation
• Obtain and track prior authorizations and referrals as required by insurance plans
• Coverage of administrative duties including answering phones, filing, scanning, and maintaining records
• Assist with administrative duties including answering phones, filing, scanning, and maintaining records
• Provide excellent customer service and support to patients and team members
• Review physician orders and ensure all necessary documentation is complete before procedures
• Confirm scheduled procedures and communicate any changes promptly to patients and staff
• Maintain surgery schedules and optimize scheduling efficiency while minimizing conflicts
• Avoidance of conflicts with other departments and staff
• Ensure compliance with HIPAA regulations and patient confidentiality standards
• Physical Requirements
• Ability to sit for extended periods while working at a computer
• Frequent use of phones and office equipment
• Occasional standing, walking, bending, and lifting up to 15–20 pounds
• Skills & Competencies
• Excellent interpersonal and communication skills
• Strong time management and prioritization abilities
• Detail-oriented with high accuracy standards
• Ability to work independently and collaboratively
• Problem-solving and critical thinking skills

Qualifications

• High school diploma or equivalent required
• Minimum of 2 years of surgery scheduling, medical scheduling, or healthcare administrative experience preferred
• Experience in an Ambulatory Surgery Center (ASC), hospital, or physician practice preferred
• Knowledge of medical terminology, surgical procedures, and insurance verification processes
• Experience obtaining prior authorizations and referrals preferred
• Proficiency with EMR systems and Microsoft Office applications
• Strong organizational, communication, and multitasking skills
• Ability to maintain accuracy and attention to detail in a fast-paced environment