Scheduler (32535)

About the Role

GI Alliance is seeking an experienced Scheduler I to schedule patients for office visits and procedure appointments, assist with high call volume, and perform various administrative tasks in a fast-paced medical office environment.

Responsibilities

• Maintain physicians' schedules by scheduling office visits and procedures (via phone or face-to-face)
• Take triage call messages for medical staff
• View patient visit notes, identifying problems, diagnoses, and physician orders
• Assist in patient registration and financial transactions
• Schedule radiology/lab appointments and recall scheduling (as needed)
• Assist with patient check-in and check-out
• Collect patient and insurance payments, reconcile charges daily
• File records in patient charts in EMR
• Prepare patient charts, scan documents into EMR
• Perform other duties as assigned

Qualifications

• Excellent written and verbal communication skills
• Strong customer service skills
• Experience working in a medical office
• Ability to multi-task in a fast-paced environment
• Detail-oriented with a basic understanding of healthcare plans
• Ability to read and understand medical benefits
• Bilingual is a plus

Education: High school diploma or equivalent

Experience: 2-5 years of prior medical scheduling preferred

Requirements

• Entry-level (1-4 years experience) or meet basic job requirements with additional supervision
• Excess of 4 years experience if meeting only basic requirements with additional supervision

Performance Requirements

• Excellent communication skills, both written and verbal
• Proficient technical (computer) skills
• Ability to multi-task and prioritize
• Self-motivated with initiative
• Strong sense of ethics

Please Note: All job offers are contingent on the successful completion of a pre-employment criminal history check.