Scheduler (32167)

GI Alliance is an Equal Opportunity Employer committed to creating an inclusive, welcoming, and equitable work environment.

About the role

Schedule patients for office visit and procedure appointments.

Responsibilities

• Assist with high call volume.
• Maintain physicians' schedules, scheduling office visits and procedures (may be done via phone or face-to-face).
• Take triage call messages for medical staff.
• View patient visit notes, identifying problems, diagnosis, and physician orders.
• Assist in patient registration and financial transactions.
• Schedule radiology/lab appointments as needed.
• Perform recall scheduling.
• Assist with check-in and check-out of patients.
• Collect patient and insurance payments and reconcile charges daily.
• File records in appropriate sections of patient charts in EMR.
• Prepare patient charts in advance and scan documents into charts in EMR.
• Perform other duties as assigned.

Qualifications

• Excellent written and verbal communication skills.
• Excellent customer service skills.
• Experience working in a medical office.
• Ability to multi-task and work in a fast-paced environment.
• Detail-oriented.
• Basic understanding of healthcare plans and medical benefits.
• Bilingual is a plus.

Requirements

• High school diploma or equivalent.
• 2-5 years of prior medical scheduling experience preferred.
• For Level I Status: Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision, or excess of 4 years experience if meeting only the basic requirements with need for additional supervision.

Performance Requirements

• Excellent communication skills, both written and verbal.
• Proficient technical (computer) skills.
• Ability to multi-task and prioritize.
• Self-motivated with initiative.
• Strong sense of ethics.

All job offers are contingent on the successful completion of a pre-employment criminal history check.