Scheduler (31214)

Duties

• Schedule patients for office visit and procedure appointments.
• Aid with high call volume.
• Maintain physicians' schedules, scheduling office visits and procedures (via phone or face-to-face).
• Triage call messages for medical staff.
• View patient visit notes, identify problems & diagnoses, and review physician orders.
• Absorb patient registration and financial transactions.
• Schedule radiology/lab services.
• Include recall scheduling.
• Aid in check-in and check-out of patients.
• Collect patient and insurance payments and reconcile charges daily.
• File records in appropriate sections of patient charts in EMR.
• Prepare patient charts in advance and scan documents into charts in EMR.
• Perform other duties as assigned.

  Qualifications

  • Excellent written and verbal communication skills.
  • Outstanding customer service skills.
  • Experience working in a medical office.
  • Ability to multi-task and work in a fast-paced environment.
  • Detail-oriented.
  • Basic understanding of healthcare plans.
  • Bilingual is a plus.

    Requirements

    • Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.
    • Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.

      Performance Requirements

      • Excellent communication skills, both written and verbal.
      • Proficient technical (computer) skills.
      • Ability to multi-task and prioritize.
      • Self-motivated with initiative.
      • Strong sense of ethics.

        Benefits

        • Equal Opportunity Employer.
        • Committed to creating an inclusive, welcoming, and equitable work environment.
        • Values and celebrates the diversity of our physicians, staff and patients.
        • Firmly believes our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.

          Pay

          N/A

          Schedule

          N/A