Scattered-Site Supported Housing Specialist

About the role

ASCEND Mental Wellness, established in 1948, is dedicated to improving the quality of life for those affected by mental illness and promoting mental well-being in the community. We are seeking a Scattered Site Supportive Housing Specialist to assist individuals in maintaining safe and affordable housing. This role supports recovery and independence through compassionate, person-centered services within the broader mental health, human services, and social services fields. The Specialist will visit clients at their homes throughout Warren and Washington counties.

Responsibilities

• Implement program policies, referral and discharge procedures, and follow-up procedures.
• Work with clients' families as appropriate.
• Assist clients with community integration (e.g., programs, services, entertainment, socialization).
• Provide informal case management services and advocacy to clients as needed.
• Maintain records/files in accordance with agency standards.
• Attend regularly scheduled staff meetings and required in-service training.
• Facilitate discharge/transition of clients and provide follow-up services.
• Provide behavioral intervention when necessary and work with clients to utilize self-control/improved coping skills in de-escalation.
• Assist with client moves.
• Carry a client caseload of 20+.
• Represent the agency in a positive manner.
• Assist in certification/re-certification processes as needed.
• Complete special projects assigned by supervisor.
• Maintain a safe environment for all clients and staff.
• Maintain effective communication with other staff members and supervisors.
• Preserve human dignity and confidentiality of all clients and act in the best interest of those served.
• Ensure quality of work.
• Adhere to all laws and regulations applicable to the Agency's business.
• Adhere to the Agency's Corporate Compliance Program and established policies and procedures.
• Positively represent the Agency within the community.
• Demonstrate adequate computer skills.
• Actively participate in scheduled team/staff meetings.
• Actively participate in Agency-sponsored staff development and in-service educational programs.
• Demonstrate compassion and commitment to helping people with mental illness and/or co-occurring disorders.

Requirements

• High School Diploma or equivalent, with at least two years' experience working in direct service provision in the human services field.
• Valid NYS driver's license acceptable to Agency insurance standards.
• Good character and background, with an affinity for working with people with mental illness and/or co-occurring disorders.
• Ability to work independently, strong problem-solving skills, and ability to work as part of a multi-disciplinary team.
• Good listening, writing, and verbal skills.

Benefits

• Comprehensive benefit package including health and dental insurance.
• Vacation, sick/personal time, and holidays.
• Floating holidays.
• 401(k) retirement plan.
• $1,000 sign-on bonus.