Scan Center Production Team Lead

The Scan Center Team Lead is responsible for overseeing, coordinating and performing front‑line work document preparation, scanning, and data entry to produce various products and services.

Responsibilities

• Leads by example when reviewing and verifying data entered into the system, ensuring the utmost accuracy.
• Follows work processes to ensure optimal output, quality, and downstream process integrity.
• Ensures the team meets output requirements as defined by business needs, including completing a planned schedule or working from a live list of work‑in‑processes.
• Ensures equipment such as scanners and other processing tools are operating as intended.
• Balances quality, productivity, cost, safety, and morale to achieve positive results in all areas and works to continuously improve.
• Prepares documents for scanning and scans high volumes of paper on internal systems and client platforms.
• Enters information from scanned images and paper documents.
• Follows established procedures and ensures output and quality meet expectations.
• Cares for related equipment and work area.
• Communicates with co‑workers, management, clients, and others in a courteous and professional manner.
• Complies with and adheres to MetaSource policies and procedures.
• Performs other duties as assigned.

Requirements

• Education: High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.
• Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; present information effectively in one‑on‑one and small‑group situations.
• Mathematical Skills: Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; draw and interpret bar graphs.
• Reasoning Ability: Ability to apply common‑sense understanding to carry out written, oral, or diagram instructions; solve problems involving several concrete variables in standardized situations.
• Safety and Security: Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly; wears PPE and follows all safety directives; reports hazards to supervisor.
• Physical Requirements: Ability to lift and carry up to 525‑pound boxes; sit or stand for extended periods; reach, push, and lift boxes between 20‑40 pounds; have close visual acuity; sustain prolonged sitting; perform repetitive motion of hands, wrists, and fingers.
• Employment is contingent upon completing and passing a background check and drug test.