Scale Clerk Operator

Responsibilities

• Weighs and records incoming materials such as gasoline, diesel fuel, explosives, scrap sales, etc.
• Maintain cash fund accurately and report any discrepancies
• Operates the truck scales and generates correct tickets for the customers
• Resolve discrepancies in weights by recalibrating scales or reweighing materials
• Maintain and calibrate weighing equipment according to manufacturer's specifications
• Comply with all applicable laws and regulations governing the weighing of materials
• Greets customers in a professional and polite manner
• Maintains the office in a neat and professional manner
• Clearly communicates with customers to bill transactions correctly
• Handles cash sales by collecting cash, checks or credit card transactions
• Listens to customer issues and or complaints and works to resolve them through communication with the sales/dispatch department
• Answers phones and handles office duties/projects as requested
• Prepares scales for daily use; works with Plant Admin Support Supervisors to troubleshoot and repair issues
• Directs customers to piles and instructs load out personnel of customer needs

Qualifications

• High School Diploma or equivalent required
• Preferred 2-4 years prior experience in a customer service role, preferably in an aggregate setting weighing materials
• Knowledge, Skills, And Abilities:
  • Effective oral and written communication
  • Strong math skills
  • Ability to provide excellent customer service to drivers and other customers
  • Ability to work independently and as part of a team
  • Organizational skills with focus on prioritization of workload - attention to detail
  • Detailed oriented; self motivated; dependable; timely and reliable
  • Knowledge of weighing equipment and procedures
  • Able to use computerized equipment and technology
  • Proficient in software packages relevant to the position

Benefits

• Employee Referral Bonus Eligible
• Hourly Range: $24.02 - $33.59
• May be asked to provide coverage at another plant, other than home location
• Travel: 10%