Sbarro General Manager CM

About the role

This role is for a high-energy, outgoing individual passionate about leading and building a team. The ideal candidate will join a company committed to creating a great workplace, where they can guide a team in delivering an exceptional guest experience.

Responsibilities

• Greet all guests in a friendly manner to make them feel welcomed and appreciated, fostering Guest Loyalty.
• Build and maintain trust with the store team by setting clear and measurable goals, holding self and team accountable, and communicating frequently and effectively.
• Hire, train, schedule, coach, offer timely feedback on performance, and lead by example.
• Achieve operational excellence, develop performance goals aligned with the Company's Operational objectives, hit financial goals (Sales/expenses to budget, net profit), and strive for year-over-year improvement.
• Manage food operations to ensure quality and safety of all items sold.
• Ensure the overall appearance and cleanliness of the store (inside and out), maintaining clean and stocked food prep areas, a spotless food service area, and sparkling clean bathrooms.
• Oversee quality control, merchandising, safety programs, and other guidelines for successful food service operation.
• Perform other duties as assigned at the discretion of the District Manager.

Requirements

• High School or GED
• 1 year leadership or supervisory capacity in a restaurant environment, leading a team
• 1-3 years restaurant experience
• Valid Driver's license
• National Food Safety requirement (acquire during employment)
• Comfortable talking and interacting with guests and team members
• High energy
• Team-oriented; willing to give extra effort to help others
• Computer skills are helpful
• Flexible availability, including weekend and holiday hours
• Reliable transportation
• Ability to maneuver and regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds
• Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip
• Ability to work in cooler (cold temperatures)

Benefits

• Competitive weekly pay
• Flexible scheduling
• Opportunities for growth and advancement
• Health, dental, and vision benefits available for eligible team members
• Paid time off for eligible employees