SBA Relationship Manager

About the role

The SBA Relationship Manager combines proactive business development with disciplined credit risk management and is dedicated to identifying, structuring, and executing SBA lending solutions for potential and existing customers.

Responsibilities

• Originate SBA 7(a) loans with annual volume targets in the $10M-15M+ range
• Build and maintain a pipeline through COI relationships, broker networks, and direct small business outreach
• Structure credit requests in compliance with SBA SOP and program eligibility requirements
• Manage borrower relationships from initial contact through closing and ongoing portfolio monitoring
• Partner with underwriters and closers to drive efficient loan execution
• Actively monitor portfolio performance and maintain proactive borrower relationships
• Ensure all originations meet SBA program requirements and internal credit standards
• Support special assets and workout situations as needed in collaboration with credit administration

Requirements

• Bachelor's degree in business, finance, accounting, or related field or equivalent in education and experience
• Prior SBA 7(a) origination experience
• Demonstrated ability to build and manage a referral pipeline

Skills

• Intermediate relationship building skills
• Intermediate customer service skills
• Intermediate negotiation skills
• Intermediate knowledge of SBA program mechanics, loan structuring, and SOP compliance
• Intermediate understanding of secondary market loan sales and guarantee premium execution
• Intermediate verbal and written communication skills
• Intermediate proficiency with loan origination systems
• Intermediate proficiency with Microsoft Office

Physical and mental qualifications

• Standing, walking, bending and stooping required
• Must be able to sit at a desk for long periods of time and use a computer
• Must be able to occasionally move or lift up to 10 pounds
• May be asked to work supplemental hours periodically
• Limited travel required occasionally during and after business hours

Pay

Salary Pay Range: $59,923.52 - $104,250.50 annually

Benefits

Eligible associates may participate in Carter Bank's benefits package, including medical, dental, vision, life insurance, disability coverage, other voluntary benefits, 401(k), paid time off, and paid holidays.