Jobs · Management · North Carolina

Sawyer Mfg Direct - EWP

Builders FirstSource · Charlotte, NC · 1 wk ago
ManagementFull-time

About the role

The role is responsible for providing exceptional customer service and support in a fast-paced environment.

Responsibilities

  • Handle customer inquiries via phone and email
  • Resolve issues efficiently and provide solutions
  • Follow up on customer feedback and complaints
  • Adhere to company policies and procedures

Requirements

  • High school diploma or equivalent
  • Excellent communication skills
  • Ability to work independently and under pressure
  • Basic computer literacy

Qualifications

  • 1-2 years of customer service experience preferred
  • Experience in a similar field is a plus

Skills

  • Customer service skills
  • Problem-solving abilities
  • Time management

Benefits

Comprehensive benefits package including health insurance, retirement plans, and paid time off.

Pay

$15 - $18 per hour based on experience.

Schedule

Variable schedule to accommodate business needs.

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