Saturday Leasing Consultant - Markwell Village - Okolona, KY

Key Responsibilities

• Tenant Relations: Deliver outstanding customer service to all potential and current residents through phone, email, and in-person communication. Address inquiries, respond to concerns, and foster positive relationships with residents to ensure high satisfaction and retention rates. Comply with all Fair Housing laws, as well as established policies and procedures, in the qualification, screening, and acceptance of residency applicants.
• Sales and Marketing: Conduct property tours for prospective tenants, showcasing the features and benefits of the units and community amenities. Utilize various advertising channels, social media, and online listings to market available units and achieve occupancy goals.
• Administrative Duties: Process rental applications, conduct credit and background checks, and verify references in compliance with Fair Housing laws. Prepare and execute all lease agreements and related paperwork accurately and promptly. Maintain accurate and organized leasing records, applications, and lease agreements. Collect and process rent payments, application fees, and security deposits.
• Property Operations: Coordinate move-in and move-out inspections. Log and submit maintenance requests on behalf of residents and follow up to ensure timely resolution. Regularly inspect common areas and vacant units to ensure they are clean, well-maintained, and "market-ready".

Requirements

• A valid driver's license and reliable transportation are required.
• Experience: Preferred qualifications include experience in retail, leasing, property management, or sales-oriented customer service roles.
• Skills: Strong communication and interpersonal skills. Excellent organizational and multitasking abilities. Proficiency in basic computer programs, including Microsoft Office. Demonstrates a strong work ethic and the ability to work independently.

Qualifications

• EEO Statement: Rookwood Properties is an Equal Opportunity Employer (EOE) that values and respects the importance of a diverse and inclusive workforce. The company's policy is to recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion are key drivers of our company's success.