Saturday Front Desk Receptionist - Mercedes-Benz of North Haven

About Us

Mercedes-Benz of North Haven is part of the Mauro Motors Automotive Group, a family-owned, Connecticut-based luxury dealer group with a reputation for delivering a remarkable client experience across every touch point. We hold ourselves to a high standard, and we're looking for someone who does the same.

About The Role

We're hiring a Saturday Front Desk Receptionist to be the first impression for every guest who walks through our door on one of our busiest days of the week. This is a front-facing, hospitality-focused role where you'll greet clients, direct traffic, manage incoming calls, and keep the front of house running smoothly while our team is focused on delivering an exceptional guest experience. If you're professional, warm, well-organized, and take pride in the details, this role is a strong fit.

Responsibilities

• Greet all clients and guests with a warm, professional welcome upon arrival
• Answer and route incoming phone calls efficiently and courteously
• Notify the appropriate team member when a client arrives for their appointment
• Manage the reception area to ensure it remains clean, stocked, and presentable throughout the day
• Assist with administrative tasks including scheduling support, scanning, and filing as needed
• Coordinate guest amenities (coffee, water, etc.) and maintain the client lounge area
• Support the sales and service teams with overflow front desk needs

Requirements

• Prior front desk, receptionist, or hospitality experience preferred
• Professional appearance and polished communication — both in person and over the phone
• Reliable, punctual, and self-directed — Saturdays are fast-paced and require someone who hits the ground running
• Comfortable working in a high-traffic, luxury environment
• Strong organizational skills and a positive, team-first attitude
• Bilingual a plus but not required

Schedule

Every Saturday, 8:30 AM - 5:00 PM

Pay

Competitive hourly rate, commensurate with experience

Benefits

We're a team-first organization built on core values: Mentally Tough, All-In, Uplifting Culture, Remarkable Service, and Overdrive. We invest in our people, recognize great work, and take pride in what we've built together. Whether this is your only job or a complement to your week, you'll be part of a dealership team that cares about doing things right.