Receptionist - Mercedes-Benz of Omaha

About the role

At Mercedes-Benz of Omaha, our mission is to create a powerhouse of high-impact teams and leaders, deliver an exceptional and unforgettable experience for every guest every time, elevate and grow our manufacturer brands in our markets, and operate with discipline and focus to achieve operational and financial success. We are challenging the norm when it comes to both the car buying process and the employee experience, and as a teammate you will play a direct role in that mission. We value individuals who stay curious, make it matter, win together, be caring, and act with courage.

Responsibilities

• Answer incoming phone calls and direct callers to the appropriate department/individual, or take a thorough message if needed.
• Welcome customers to the dealership and determine the nature of their visit.
• Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson.
• Communicate with all guests and callers in a professional, friendly, and compassionate manner.
• Perform other duties as requested by management.

Requirements

• Must be at least 18 years of age.
• Prior customer service experience preferred.

Benefits

• Market-leading medical plans including PPO, HSA, and FSA options.
• Multiple dental plans (includes orthodontics) and vision plans.
• Varying vacation and sick leave available day 1.
• 4 week paid parental leave available day 1.
• 401(k) match with 100% vesting after 1 year and immediate eligibility at age 18.
• Short- and long‑term disability options.
• Accident and critical illness plans.
• Basic life, pet, legal, and identity insurance.
• Training and development opportunities for all employees.
• Extensive employee discounts: vehicle purchases, parts, service, hotels, travel, and more.
• Educational reimbursement: general and specialized technical automotive degrees.
• Employee assistance programs.
• Paid holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day.

Pay

Competitive Pay: $20.00/hour

Schedule

Work Schedule: Full-time, Monday - Thursday, 7am - 3pm, Friday 10am - 6pm